The best way to ensure your hotel meets its sales goals in 2017 is to leverage high-demand periods and mitigate risk over low-demand timeframes in your market. Now is the time to review those demand periods, identifying booking trends that suggest either higher or lower than normal demand. It’s always best to put your strategies in place early in order to maximize revenue throughout the year. read more

We are driven by hospitality digital change management, and we are stimulated by challenges.   In 2016 we noticed an increasing level of digital awareness in the hospitality and tourism industry globally. These are driving fresh business models and organisation structures across the industry.   Our region has not been spared, and at Hospitality Plus we have embraced this dynamic shift in digital solutions and now, with more services. As we gradually diversify our solutions and services across multiple touch points we are settling down with a larger client base across 61 countries with growing confidence. read more

Recent M&A activity within the boutique and lifestyle hotel space, including SBE’s planned purchase of Morgans Hotel Group, is changing the segment’s landscape. read more

Social media consultants familiar with the hospitality industry said Facebook’s Messenger chat bot platform could help hoteliers find out more about guests, but could also lead to more questions at the property level. read more

Five days after Choice Hotels International CEO Stephen P. Joyce and CFO David White said the company would embrace direct bookings, the company kept to their executives’ promise on May 10. Later this summer, Choice Hotels will begin to offer a new exclusive hotel rate, supported by the company’s best-price guarantee, for Choice Privileges members who book direct on ChoiceHotels.com and the company’s mobile app. read more

While in the past, fully equipped serviced apartments were considered only for relocation and extended stays of more than a week or two, times are changing. Apart’hotels, or Serviced apartments, are popping up in major cities across the world, and with comparable nightly rates to traditional hotel rooms, they are staking their claim on the hotel industry. read more

At its annual conference in Las Vegas last year, Wyndham announced a reinvention of its Rewards loyalty program, simplifying the process for earning and redeeming free nights. For every qualified stay, members earn 10 points for every dollar spent or a minimum of 1,000 points per stay, whichever is more. When members accrue 15,000 points, they can get a free night in any Wyndham hotel room anywhere, with no blackout dates. (This means that $1,500 spent at any Wyndham hotel automatically earns a free night anywhere in the system.) Those who travel less frequently can still get discounts on rooms with as few as 3,000 points. read more