Privacy Policy for Hospitality Plus

At hospitality-plus.travel, accessible from www.hospitality-plus.travel , one of our main priorities is the privacy of our visitors. This Privacy Statement generally explains how we manage personal information received, and what we do with that personal information once we have it. This Privacy Statement does not apply to information which does not permit identification of an individual. The Privacy Statement applies regardless of the type of device you use to access our Services. You may choose not to provide certain information to us but doing so may restrict your ability to use our Services. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at data@hospitality-plus.travel, Our Data Protection Officer.

How do we gather information about you?

We gather information about you when you or other businesses interact with us and use our services, including when:

• you give it to us directly (e.g., when you choose to contact us, or make a request for information);
• we collect it automatically through our products and Services (e.g., through your use of the Services); or
• someone else provides us information about you (e.g., when our client or a technology partner provides us your information in order for us to perform Services for them.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information. The legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information. Hospitality Plus will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Our Privacy Policy was generated with the help of a GDPR Privacy Policy Generator and Advisor. If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information, we hold about you and if you want it to be removed from our systems, please contact us in writing. In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you.
• The right of correcting & updating data.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.

What do we do with information gathered?

Generally, we use your information to help us operate our business, and to provide and improve our products and Services for you and our clients with which you have a business or employment relationship. Sometimes we try to understand more about you based on information you’ve given to us (e.g., when we use your IP address, browser navigator language, or other techniques to customize languages for some of our Services). When permitted by law or elected by you, we may also use the information to provide you information on additional or new Services and features offered by our technology suppliers and strategic partners. If you have provided information to our client or a third party who shares your information with us or instructs us to collect or process your information, their privacy statement may also apply. These sites may have different privacy practices, and you should read any privacy notices provided on those sites.

When do we possibly share your information with others?

• When we have asked and received your permission to share it.
• When we’re required to provide it to our client or a third party from whom we received your information, or with whom you have a business or employment relationship. (One such example is when we receive your information from a travel agent with whom you do business, and we provide your information on their behalf to a Travel Supplier, such as an airline.)
• When we provide information to our business partners to enhance the products and Services we offer.
• We may use and share the information we gather to comply with law (including cooperation with regulators or officials), legal process or legal advice.
• We may share your information when permitted by law if we believe it is reasonably necessary to protect the rights, property or your safety, our other users or the public at large.
• If our organizational structure or status changes (e.g., if we undergo a restructuring, are acquired, or go into receivership), we may transfer your information to a successor or affiliate.
• We may share information we gather to third parties that our clients have a relationship with such as loyalty providers, hotel property management systems, and other designated businesses that are affiliated with our client, in order to provide Services.

How do we store and protect information about you?

We implement physical, administrative and technical security measures designed to protect your personal information. We are not responsible for unauthorized access to such information by hackers or others that obtain access through illegal measures. The safety and security of your information also depends on you.  Any content, including information, that you contribute to be shared, published, or displayed on the Services, or transmitted to other users of the Services, either via the Services or via social networking or other third party sites available through the Services, is visible to other users and can be read, collected, or used by them.  We urge you to be careful about giving out information in public areas.  You understand and acknowledge that, even after removal, copies of your content, including information, that you contribute to be shared, published, or displayed on the Services, or transmitted to other users of the Service, may remain viewable in cached or archived pages, or might have been copied or stored by other users illegally. This may be unknown to us in this particular case.

Log Files

hospitality-plus.travel follows a standard procedure for using log files. These files log visitors when they visit websites. All hosting companies do this and form part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other websites, hospitality-plus.travel uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content, based on visitors’ browser type and/or other information. Cookies are small files that contain information about browsing activity. Whenever you visit a website, the website sends a cookie to the device you are using to access the website. Your device automatically stores the cookie in a file that is located within your web browser. When you revisit a site, the website will respond in a more personalized way, remembering your preferences, providing faster page load times and so forth. The use of Cookies is an industry standard, and many major websites use them to provide useful features for their customers. By using our websites, you consent to our use of Cookies and our processing of information collected through such Cookies, in accordance with this Privacy Statement. You can withdraw your consent at any time by deleting placed Cookies and disabling Cookies in your browser (consult your browser ‘help’ files or visit www.aboutcookies.org or www.allaboutcookies.org to learn more about Cookies and their management). However, if you refuse to accept Cookies, you may not be able to take full advantage of the functionality of the websites or Services. We currently do not respond to “do not track” browser headers with respect to the Services. Besides Cookies, we may use other technologies, such as web logs, scripts, or other applications that recognize your computer and gather information, such as your internet protocol address and type of browser, the type of operating system you are using, the domain name of your Internet service provider, the web pages you have visited, and the type of mobile device and provider used to utilize the Service. We may use this information to manage our websites and online services, including to provide you appropriate and better service. We and others may collect personal information about your online activities over time and across different Web sites. Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective announcements and links that appear on hospitality-plus.travel, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that hospitality-plus.travel has no access to/or control over these cookies that are used by third-party specialists.

Third Party Privacy Policies

hospitality-plus.travel’s Privacy Policy does not apply to other partners or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To have more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. You may consult the below list to find the Privacy Policy of each technology partners* of hospitalityplus.travel with whom we work. List of technology partner:

• Sabre
• TrustYou
• TripTease
• Serenata/NeXtGuestCRM
• Duetto
• OTA Insight
• HootSuite
• Cendyn

*The list of partners is without prejudice and will be amended over time.

Children’s Information

Another part of our priority is reinforcing protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. hospitality-plus.travel does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided information on our website, we strongly encourage you to contact us immediately and we will ensure to promptly remove such information from our records.

Online Privacy Policy Only

Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect at hospitality-plus.travel. This policy is not applicable to any information collected offline or via channels other than this website.

What if we change this Privacy Statement?

We may need to change this Statement and our notices. The updates will be posted online. If the changes are material to the way we process your personal information, we will announce the update through our websites by including a “NEWLY UPDATED” label with the Privacy Statement link on our websites for 30 days after material changes are made. Your continued use of the Services after the effective date of such changes constitutes your acceptance of such changes. To make your review more convenient, we will post an effective date at the top of the page containing the Privacy Statement.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. If you have another request regarding your personal information, or if you have any questions or comments about this privacy statement and our privacy practices, please direct such inquiries or requests to our Data Protection Officer, data@hospitality-plus.travel If you are dissatisfied, we ask that you contact us first to see if we can resolve the issue.  However, if you are an individual in Europe or certain other jurisdictions, you may have the right to lodge a complaint with the supervisory authority in the country in which you live, in which you work, or in the place of the alleged infringement of your privacy rights.